We’re here to help! Whether you have questions, need support, or want to provide feedback, we’d love to hear from you.
Email Support
For general inquiries, support requests, or business questions, email us at: contact@lockflix.com
We typically respond within 24-48 hours during business days.
Official Website
Visit our website for more information, updates, and resources: lockflix.com
Check out our blog, FAQs, and latest news.
What Can We Help You With?
Here are some common topics we can assist you with:
- Account setup and management
- Technical support and troubleshooting
- Content upload and monetization questions
- Payment and payout inquiries
- Privacy and security concerns
- Feature requests and feedback
- Partnership and business opportunities
- Terms of service and policy questions
Before You Contact Us
To help us serve you better, please have the following information ready when you reach out:
- Your account email or username
- A detailed description of your question or issue
- Screenshots or error messages (if applicable)
- Device type and operating system version
- Steps you’ve already taken to resolve the issue
Response Time
We strive to respond to all inquiries as quickly as possible. Most emails receive a response within 24-48 hours during business days. Complex technical issues may require additional time to investigate and resolve. We appreciate your patience and will keep you updated throughout the process.
Business Hours
Our support team operates Monday through Friday, 9:00 AM to 6:00 PM (your local time may vary). Messages received outside business hours will be addressed on the next business day.
Stay Connected
Follow us on social media for the latest updates, tips, and creator success stories. We regularly share helpful content and respond to community questions.
We look forward to hearing from you and helping you succeed with LockFlix!