Last updated: November 2025
1. Introduction
LockFlix (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Payment information (processed securely through third-party payment processors)
- Profile information and preferences
Content Information
When you use our services, we collect:
- Photos, videos, and other content you upload
- Metadata associated with your content
- Transaction history and pricing information
Usage Information
We automatically collect information about your use of our services:
- Device information (device type, operating system, unique device identifiers)
- Log data (IP address, browser type, pages visited)
- Analytics data (app usage patterns, feature interactions)
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process your transactions and send related information
- To send you technical notices, updates, and security alerts
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and fraudulent activities
- To comply with legal obligations and enforce our terms
4. Information Sharing and Disclosure
We may share your information in the following situations:
- With Your Consent: We may share your information with third parties when you give us permission
- Service Providers: We may share information with vendors and service providers who perform services on our behalf
- Business Transfers: Information may be transferred in connection with a merger, sale, or acquisition
- Legal Requirements: We may disclose information to comply with legal obligations or protect our rights
- Public Content: Content you choose to make public will be visible to other users
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Content you delete may be retained in backup copies for a limited period.
7. Your Rights
Depending on your location, you may have the following rights:
- Access, update, or delete your personal information
- Object to or restrict certain processing of your data
- Data portability
- Withdraw consent where we rely on consent to process your data
- Lodge a complaint with a supervisory authority
8. Children’s Privacy
Our services are not intended for users under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your data receives adequate protection.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features may not function properly if you disable cookies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: contact@lockflix.com
Website: lockflix.com